privacy policy

What information do we collect?


•We collect information from you when you register on the site, place an order, respond to a survey or communication such as e-mail, or participate in another site feature.

•When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. 


How do we use your information?


We may use the information we collect from you when you register, purchase products, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:


•To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.

•To allow us to better service you in responding to your customer service requests.

•To quickly process your transactions.

•If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please write to the Contact Us section of the website.If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. 


How do we protect visitor information?


We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


Do we disclose the information we collect to outside parties?


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Factory Direct Distributor. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

 

How can you opt-out, remove or modify information you have provided to us?


To modify your e-mail subscriptions, please write to the Contact Us section of the website. Please note that due to email production schedules you may receive any emails already in production.


Third party links


In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).


Changes to our policy


If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on 17 April 2019.


Questions and feedback


We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.


Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


We are experts in the marble and granite industry   
For more information contact us 


Factory Direct Distributors 

1599 SW 30th Ave Suite #6 

Boynton Beach, Florida 33426, U.S.A.


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Business hours: 

Monday - Thursday:  8:00am - 6:00pm EST

Friday: 8:00am - 5:00pm EST


Owner/CEO:   Edward J. Garces

Telephone Number:   561-733-3477

Fax Number:  561-733-3304


Assistant Manager and Accounts 

Receivable: Ana Garces

Telephone Number: 321-229-8323

Fax Number: 407-386-6126


Sales Manager :  Elkin Garces

Telephone Number: 941-451-3117



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